由于用户反对,滴滴公司宣布恢复同等的搭便车服务时间
Didi restores equal Hitch service hours due to protest
528字
2019-11-16 21:39
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火星译客

After announcing on Wednesday a test relaunch of its trouble-plagued Hitch carpool service that limited service hours for women, Chinese ride-hailing company Didi Chuxing apologized on Thursday and said it would offer equal-though more limited-service with no gender bias.

在滴滴公司周三宣布重新测试陷入困境的搭便车服务,并限制了女性的服务时间之后,滴滴公司在周四道歉并表明将会提供不带性别歧视的同等的服务时间。

In a news release on Wednesday, Didi said it would relaunch Hitch on Nov 20 in seven cities-Beijing, Changzhou, Harbin, Nantong, Shenyang, Shijiazhuang and Taiyuan.

在周三的新闻稿中,滴滴公司表明在11月20号会在七个城市(北京,常州,哈尔滨,南通,深圳,石家庄,太原)重启搭便车服务。

The Ministry of Transport had suspended the service after two female passengers were killed last year by their Hitch drivers, one of whom was executed in August.

在去年两位女性乘客被便车司机杀害后,交通部就叫停了搭便车服务,而其中一位司机也在八月被处决。

The trial added new safety features, the company said, including a limit on all trips to 50 kilometers in downtown areas of the seven cities. But while service for females was limited to 5 am to 8 pm, males could utilize the service from 5 am to 11 pm.

滴滴公司表示,这次试验中增加了许多安全功能,包括,在七个城市的市区中所有行程不得超过50公里。但是女性的服务时间限制在早上5点到晚上8点,而男性可以在早上5点到晚上11点间乘车。

The company explained it was trying to ensure the safety of its female passengers, but the unequal service prompted a firestorm of criticism on social media.

滴滴公司解释说,这项措施是为了确保女性乘客的安全,但是不同等的服务时间在社交媒体上引来骂声一片。

Nianchangxin, a female commenter on a micro blog, criticized Didi for having spent more than 400 days to improve Hitch's safety and only being able to come up with denying service to women during evening hours. That is not protection but discrimination, she wrote. Her comment quickly accumulated over 1,000 likes.

年长新,一位微博上的女性评论家,批评滴滴公司花了四百多天来改进搭便车服务的安全性,但最终只能拒绝女性在夜间乘车。她写道:“这不是保护,而是歧视。”她的评论迅速获得了过一千个赞。

He Xia, director of the Anti-Discrimination Law Research Center at Southwestern University of Finance and Economics in Chengdu, Sichuan province, called the company's move an "indolent and sloppy" solution that discriminates against women.

成都西南财经大学反歧视法律研究中心的主任何霞称滴滴公司的举动是“懒惰且草率”的歧视女性的解决方案。

"The safety hazard was caused by the platform's management loopholes in the review of drivers' qualifications and operational procedures, and the key to solving the problem lies in strengthening supervision and enhancing its technical means to avoid safety risks, rather than excluding women from using Hitch service at night," she said.

她说:“安全风险是由平台在司机资质审查和操作程序上的管理漏洞造成的。解决问题的关键是加强监管,强化防范安全风险的技术手段,而不是将女性排除在搭便车服务之外。”

On Wednesday afternoon, the company responded to the criticism, saying that the relaunch is only a trial in limited regions, and that Hitch will continue to improve in line with feedback from the public.

在周三下午,滴滴公司回应批评,称此次重启只在限定的区域内。搭便车服务会根据公众的反馈继续改进。

Liu Qing, president of Didi Chuxing, said on Sina Weibo: "As a female senior manager myself, I also find the current functions of the Hitch service unfriendly to female users. But in terms of safety issues, we are really treading on eggshells during the trial run. I hope people will give us more time."

滴滴公司的总裁柳青在新浪微博上说道:“作为一名女性高管,我也发现现有的搭便车服务对于女性用户不太友好。但是考虑到安全问题,我们这次试验中确实是如履薄冰。我希望大家可以多给我们一些时间。“

Yet, by late Thursday, the company changed course. It responded to the criticism by saying it would offer Hitch service during the trial period only to 8 pm for males and females.

但是上周四滴滴公司改变了进程。出于对批评声音的回应,滴滴公司宣布在试验期间,男性和女性都只能在晚上8点前使用搭便车服务。

"The change of the service time to between 5 am to 8 pm might not be the perfect solution. But it's the optimal choice after taking all conditions into consideration," the company said in a statement.

滴滴公司在一份声明中写道:"或许把搭便车服务时间调整到早上5点到晚上8点不是最完美的解决方法。但是这是在把所有情况都考虑进去之后的最好选择。”

The company said it had considered prolonging the Hitch service to passengers of both genders until 11 pm. But it said that during the time it was operating Hitch, it had seen a big increase in passenger complaints after 8 pm, so it decided on the more conservative operating hours for the test period.

滴滴公司表明已经考虑将男性和女性的搭便车服务时间延长至晚上11点。但是在8点以后的搭便车服务的运行过程中,曾有过大量的乘客投诉,所以滴滴公司决定在这次试验期间遵循更保守的服务时间。

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